The tracking number should be available for you on the merchant's website/app. Contact Parcel2Go customer service. | Company Number: 02591405 | VAT Number: 597 8491 61 Terms & Conditions | Privacy Policy | Cookie Policy | Refund Policy | Site Map They may be able to track your undelivered package and give you compensation for the lost or damaged goods. Can be a pain to find though. Why is it that they are able to contact the couriers immediately when coming to pick up a parcel on the same day of me booking it. Do you agree with Parcel2Go’s 4-star rating? All product and company names are trademarks or registered trademarks of their respective holders. Jo, @KarenVonNeuberg Hi Gert. You can phone our Customer Service team on 0344 800 4466 in the UK. Check out what 53,929 people have written so far, and share your own experience. Contact Parcel2Go and get REST API docs. No compensation or refund. You will be able to file a formal complaint about the service and possibly receive a refund or some compensation for the inconvenience. il n'y a pas de email a qui on peut s'addresser et le chat a des reponse automtique qui vous promet de revenir vers vous sous les 48h mais jamais de retour. This should be ilegal. © Parcel2Go.com Ltd 1995-2021 All Rights Reserved. They don’t want their customers to wait for too long via emails and calls. Parcel2Go buys such extra space for its own clients and, thus, provides extra speed delivery at a lower price. Reply. You guys really need to sort out your problems. Enter tracking number to track Parcel2Go shipments and get delivery status online. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. The number of our partners is constantly growing. You can find contact details for Parcel2go (UK) above. Call Connection, Calls cost 7p per minute plus your standard network charge. Kind regards, Nas, @vcjbowes Hello Victoria, I am sorry to hear this. You will now receive all the quotes from the live Parcel2Go site. 25 days have passed they are unable get a bill from fedex for the charges. The Parcel2Go app makes finding the right parcel service quick and hassle free, plus we guarantee you the cheapest courier quotes in the UK. I didn't have an account at the time and need an account to cancel/refund, have created one now but of course my booking number isn't valid for that account so I see no way to cancel/refund. Please ensure you have the bill payers permission before calling. Good Morning Marc, Thank you for taking the time to leave us a review. You can get in contact with the customer services if you have any questions about the services offered by Parcel2go or if you would like some more information about the complaints policies. Thank you - Emily, @v_andonovic I've replied to you in DM regarding this tweet. For instance, P2G12345678 is a Parcel2Go number. However, I am not sure where this information has come from. There's seemingly no online chat available or any phone number to contact. They work with a number of big partners such as FedEx, TNT, City Link, UPS, Yodel, Parcelforce, Hermes and Collect+. You’ll see the results in a second. 344 reviews for Parcel2Go.com, 1.1 stars: 'I've chose a TNT service, item arrived at destination with a 200 pound bill from FEDEX w/o showing any reasons what the charges were for. Please do speak to DPD Local Online directly, they would need to assis…, @ajbayram I have responded to you now, Andrew. You can inquire about the complaints policies and procedures or ask to make a formal complaint about something you’re unhappy about regarding the business or an experience you have had with Parcel2go, you may be transferred to another department who can deal with your complaint more efficiently. Informed me that they cannot get back to me for 1-2 working days and that they cannot speed up a response from the courier. Please send us a M with your order number and the email…, @HalimaKolo1 Hello Halima, I am sorry to hear this. Failed collections can be down to a number of reasons such as bad traffic or vehicle breakdown. Our customer service advisors are available 8.00am - 7.00pm Monday to Friday and 8.00am - 12.30pm on Saturday, excluding UK Public and Bank Holidays. If you've chose drop-off service click on 'Book' next to the shop you're planning on using. Item will soon get destroyed. Parcel2Go being so inefficient and obdurate in their responses to me have effectively created such a delay in getting to the bottom of the situation that the parcel now appears to have gone missing i.e stolen by the driver. Parcel2Go Tracking Track! The detail is also available on your official Parcel2Go account. You can get in touch with the Parcel2go complaints team by calling the number. les service client sur le chat sont inutile est je peuvent pas aider. The free alternative or geographic telephone number to call Parcel2Go (linked to the premium rate phone number 08713308066) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Parcel2Go's customer service is not good at all when things go wrong. Call Connection, Calls cost 7p per minute plus your standard network charge. I am very sorry to hear about this situation. You must contact via live chat on their facebook page only. Lizi - 11 hours ago @OnlyoneRuscoe Hi Russ, I'm sorry to hear that - if you could please DM me your order number, then I'll take a look for you. Share. If you have recently used the Parcel2go service and you are unhappy with the service such as if you sent a parcel with Parcel2go and it was not delivered or it was damaged or lost you should get in contact with the service complaints team. Check out what 59,450 people have written so far, and share your own experience. Do you agree with Parcel2Go’s 4-star rating? submit comment. For example, they will advertise a next day service but the terms state 2-3 days for delivery. Parcel2Go.com, based in Bolton, Greater Manchester is a parcel delivery comparison website, offering an alternative to others in the industry. I'm stumped on what to do next. Calls are charged at local rate. I would like to have a look into this for you however, so I will email you on the address we hold on file. Customer service live chat only copy pastes their TOS. Please ensure you have the bill payers permission before calling. The order will move over to Parcel2Go where you can review and then click on 'Get Quote'. About Parcel2Go UK. Parcel2Go.com allows customers to send anything, from a small packet to a large parcel, to destinations throughout the UK and internationally. Lists Featuring This Company. Please can you DM me with the P2G reference? Cancel Update. 6. Could you possibly DM us your order number, please…. Parcel2Go is the UK’s renowned parcel delivery platform that offers the best price quotes from the world’s largest courier services. Unfortunately, at the moment we are unable to deliver parcels to the following countries: Cuba, Ghana, Iran, Ivory Coast, North Korea, Somalia, Sudan, Syria. | Read 18,041-18,060 Reviews out of 40,734 This website provides hard to find phone numbers as a call connection service, and is not associated with the company. You can also call the staff complaints team if you have had a parcel delivered and the delivery driver was rude to you or inappropriate in some way and you did not think the service was professional because of this. ils m'ont perdu un colis et ne veulent pas me rembourser. Phone number : 01204544951. For tracking Parcel2Go, enter … Need to Complain? Working with some of the world's largest courier services, including DPD, UPS, Hermes and Parcelforce, the Parcel2Go app can help you send a parcel to over 180 countries worldwide, plus dozens of other islands and states. Complaints Department is not affiliated to, linked with or otherwise endorsed by Parcel2go (UK). No phone number. Bonjour, Parcel2go a le service client le plus incompetent. Home and business users can benefit from services available domestically and internationally. You've already flagged this Reply from Parcel2Go. I've revised my previous one-star review to four stars. Parcel2go (UK) Customer Services on Twitter @StephenJJ9 Hi guys, if you can DM me the order I can take a look for you in more detail, thanks. There are a number of ways you can contact us if you have an enquiry or would like to give us some feedback about our services. Your package is given a tracking number so that it gets identifiable. We can connect you to make your complaint, The contact number for Parcel2Go is available directly from their website at no or lower cost. Parcel2Go helps you get your bought goods shipped from the merchant to your address. Contactez Parcel2Go et obtenez des documents sur l'API REST. The plugin now works and lists all available suppliers. Parcel2Go is a British parcel delivery comparison website providing comparisons of domestic and worldwide postage options from a range of providers.. History. Parcel2Go is a parcel delivery website that generally compare prices and services of different providers both local and global. You can also get in touch with the customer services team if you have had some problems using the services and you would like some assistance. Parcel2Go UK does not list a phone number, but it offers customer service through live chat, which is available 24/7. Try: EV938507560CN. Do you agree with Parcel2Go’s 4-star rating? If the country from/to which you are shipping a parcel provides a courier service - we will try to contact them and help you. I used to love using Parcel2Go but have hugely reduced the number of items I send through your network because of all of these issues with processes. If you have recently contacted the Parcel2go customer services team and received unhelpful or rude customer services you can call the staff complaints team. Parcel2Go Live chat is a feature available 24 hours a day and 7 days a week in the website to stay connected with its customers. The contact number for Parcel2Go is available directly from their website at no or lower cost. 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